Answer :
The most effective professional leadership and management strategy to implement to improve the safety and quality of patient-centered care is the Quality Management and Patient Safety Handbook.
What is quality management and patient safety?
Its objective is to contribute to the continuous improvement of hospital quality, being responsible for coordinating, monitoring and carrying out internal and external audits and also implementing the necessary corrective and preventive measures.
With this information, we can conclude that Leadership determines organizational priorities and can funnel resources toward important safety initiatives.
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Final answer:
Effective professional leadership in healthcare involves fostering a strong safety culture and emphasizing interprofessional collaboration using tools like ISBARR, closed-loop communication, and I-PASS. Leaders must ensure communication tools are used effectively and that care team members are properly trained in patient-centered communication to elevate safety and quality of care.
Explanation:
To improve the safety and quality of patient-centered care, the most effective professional leadership and management strategy includes establishing a strong safety culture coupled with effective interprofessional collaboration. Utilizing tools like ISBARR for handoff reports, closed-loop communication, and I-PASS can significantly contribute to the dissemination of information among care team members in a structured, concise, and accurate manner, thereby promoting safe patient care. Leadership must also ensure that these communication tools are being used effectively and assess any potential barriers to communication within their health system.
Health care leaders should engage in quality improvement principles that integrate patient-centered concepts to address issues impacting stakeholder outcomes. By implementing formal structured processes for transitions of care, encouraging respectful and trusting interprofessional environments, and leading decision-making groups, leaders can help achieve a culture of safety that results in high-quality patient experiences. Furthermore, training health care professionals in patient-centered communication can markedly improve overall patient satisfaction.
