Answer :
In business management, influencing refers to the ability of managers to have an impact on the behavior, actions, and decisions of their employees. Managers use various strategies and techniques to influence their employees in order to achieve organizational goals and objectives. There are several factors that influence employees in the workplace, such as:
1. Leadership style: The leadership style adopted by managers can greatly influence employee behavior. Different leadership styles, such as autocratic, democratic, or laissez-faire, have different effects on employee motivation, job satisfaction, and performance.
2. Organizational culture: The values, norms, and beliefs of an organization shape employee behavior. A positive and supportive organizational culture can motivate employees and foster collaboration, while a negative culture can lead to low morale and resistance.
3. Rewards and incentives: Managers can influence employees by offering rewards and incentives for achieving specific targets or goals. These rewards can range from financial incentives to recognition and opportunities for advancement.
4. Communication: Effective communication plays a crucial role in influencing employees. Managers who communicate clearly, provide feedback, and listen to their employees' concerns can build trust and positively influence their behavior.
5. Power and authority: Managers have formal authority and power within the organization, which they can use to influence employees. By using their position, managers can set expectations, assign tasks, and make decisions that influence employee behavior.
Managers influence employees for several reasons, including:
1. Goal attainment: Managers influence employees to ensure that organizational goals and objectives are achieved. By aligning employee behavior with the goals of the organization, managers can increase productivity and effectiveness.
2. Motivation: Managers influence employees to motivate them to perform at their best. By providing clear expectations, offering rewards and recognition, and creating a positive work environment, managers can inspire and energize their employees.
3. Conflict resolution: Managers may need to influence employees to resolve conflicts or address issues within the team. By mediating disputes and encouraging open communication, managers can influence employees to find common ground and work towards resolution.
4. Change management: Managers often need to influence employees during periods of change or organizational transformation. By effectively communicating the need for change and addressing employee concerns, managers can influence employees to embrace and support the change process.
In conclusion, influencing in business management refers to the ability of managers to impact employee behavior. Managers use various strategies, such as leadership styles, organizational culture, rewards and incentives, communication, and their power and authority, to influence employees. They do this to achieve organizational goals, motivate employees, resolve conflicts, and manage change effectively.
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